SERVICE

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SERVICE FOR INDIVIDUAL CUSTOMERS

Call Center

Appointment and Consulting Service before and after Installing EV Charger and related electrical system. Our Engineer can give advice instantly for preparing your install location, and for aftersales service.

Service Hour: Monday – Saturday 9:00-18:00
Call Center: 088-949-9793
LINE ID: @prime.service

Electrical System Assessment

Survey your location for exact spot to install EV Charger and electrical system route line. Assessing existing electrical system and give suggestion for any required upgrade (i.e. electricity meter upgrade from local Electricity Authority)

EV Charger Installation

Install EV Charger by Certified Electrician. Explain how to use EV Charger with your car and basic troubleshoot.

Service Quality Evaluation

Our call center may make evaluate call for customer’s satisfaction and feedback up to 5 questions.

Installation Warranty

Warranty for installed electrical system with on-site aftersales service.

Service for Corporate and Car Brand Company

Technical training

On-site training and call training for your coordinator or sales consultant about installation services (i.e. EV Charger specification and installation package, related electrical system preparation, how to use, how to submit order to installation team.) in order to give precise information to your individual customers.

Online submission and report

Provide online form for your coordinator to submit customer’s detail, online report by job after installed, and monthly summary report.

Nationwide Service

Professional installation teams, supervised by Engineer, are based in major provinces across Thailand which enable to provide excellent and responsive service.